Payment Schedule: All payments must be made in accordance with the schedule and due dates specified in the invoice.
Final Balance: The full balance payment must be received at least 30 days prior to the scheduled departure, unless otherwise specified in the booking terms.
Non-Payment / Late Payment: Failure to submit payment within the stipulated timeline may result in the cancellation of the booking, and quoted rates or availability will no longer be guaranteed.
Processing Time: Please allow up to 72 working hours to process and confirm travel services following the receipt of payment.
Refund Policy for Unconfirmed Services: If the requested services cannot be confirmed, suitable alternative arrangements will be offered. If no acceptable alternative is available, the full amount received will be refunded.